Below is the average delivery time for all our shipments:
After placing your order, we require 1 to 3 business days to process it. On business days, delivery typically takes one additional day, though orders placed on Friday evening or during the weekend may experience slight delays.
Once processed, the order is shipped, and delivery time usually ranges from 6 to 12 business days, depending on the destination. We do our best to make the ordering and delivery process as smooth as possible for our customers.
If you have any questions or concerns, please contact our customer support team.
After placing your order, you have one hour to cancel it. Once this period has passed, our automated system immediately begins preparing the order for shipment.
Unfortunately, cancellations are no longer possible after this one-hour window.
If you have any concerns about the product you receive, we offer a hassle-free return process. You have the right to return your order and receive a full refund within 30 days of receiving your package.
We cover the shipping costs for all orders.
There is no minimum order value required.
VitaNogi partners with a global network of suppliers to offer high-quality products at competitive prices.
We understand you might be curious about where our products come from — rest assured, we strictly follow international standards.
Every product is thoroughly inspected and tested before shipment.
We only work with trusted manufacturers who ensure the highest quality.
Our goal is to deliver unique products you won’t find in retail stores, at the best possible price.
Your satisfaction and peace of mind are our top priorities.
First, check our FAQ page — your question might already be answered there.
If not, feel free to reach out via our Contact page.
Our customer service team is available 7 days a week, and we aim to respond within 24 hours.
Opening hours (CET):
Monday: 09:00 – 17:00
Tuesday: 09:00 – 17:00
Wednesday: 09:00 – 17:00
Thursday: 09:00 – 17:00
Friday: 09:00 – 17:00
Saturday: 09:00 – 17:00
Sunday: 09:00 – 17:00
